We are committed to building relationships based on honesty and trust, treating one another with fairness, recognizing all positions, jobs, and customers are equally important to the achievement of goals.
** ATTITUDE **
We will consistently exhibit a positive attitude on courtesy, respect, compassion, dignity, and integrity toward our customers.
** RESPONSIBILITY **
We will act responsibly by continually improving the quality of our services through ethical standards as measured by outcomes, customer satisfaction and cost while maintaining the financial strength necessary to fulfill our mission.
** EXCELLENCE **
We will strive for excellence in our ability to provide quality, innovation and accessible services for our customers through communication, accountability, recognition, and education.
